Strategic Enterprise Resource Planning in a Health-Care System

Question: Discuss about the Strategic Enterprise Resource Planning in a Health-Care System Using a Multicriteria Decision-Making Model. Answer: With the advent of technology, management teams are often tasked with the need to make tough decisions. Decision making with regard to the management of operations within the organization, therefore, calls for the implementation of Enterprise Resource Planning (ERP). To realize great benefits for a health care organization, the implementation of ERP systems is inevitable. However, this will take a considerable amount of time, a significant amount of financial resources, and labor as well. All these will be used on a regular basis. Nevertheless, the benefits of ERP still outweighs the initial cost incurred during the process of implementation as well as the recurrent expenditures incurred. With the implementation of ERP systems in health care, collaboration is improved. This is because ERP systems enable the sharing of and editing of data, improving access and high-level security. With ERP there is no need for information merging across various systems. (Won Lee, Kwak, 2009). Data is gathered and saved for ease of sharing, and easy access when needed, whenever needed. Another important aspect that arises from the use of ERP is better analytics. With ERP system as part of eHealth system, a health organization is sure to experience a faster and much easier way of generating required reports. A variety of reports are always required and this may range from reports that are based on metrics to income and expense statements (Won Lee, Kwak, 2009) Making better decisions depends on the ability to have up-to-date reports whenever they are needed. The need to over rely on the organizations IT staff will be done away with. There is also the aspect of improved productivity with the use of ERP. Enterprise Resource Planning is essential in reducing operations redundancy. The time consumed in finishing repetitive manual operations is effectively done away with upon the implementation of ERP. Productivity, efficiency, profitability and customer satisfaction are all achieved through the use of a system that takes into account such elements as time management, data storage and access among others and this is why ERP should be implemented in building a functional health care system (Shen, Chen Wang, 2016) Since service-oriented software engineering tools are less concerned with the aspect of modularizing an application, it is important that the component of service-oriented architecture are maintained separately and deployed separately. This makes it possible for the software component to be able to communicate over a network (Won Lee, Kwak, 2009) Cooperation over an IP network, therefore, becomes much easier for service oriented engineering software components with an eHealth system. Finally, one reason why ERPs fail to achieve the goals and objectives for which they installed arises from the fact that organizations do not really abandon their old working practices that on many occasions are not compatible with the ERP system. Letting go soft wares that worked well in the past is not always easy. Nevertheless, change inevitable. And it is also essential to avoid the temptation to split ERP implementation projects into numerous smaller projects. References Shen, Y. C., Chen, P. S., Wang, C. H. (2016). A study of enterprise resource planning (ERP) system performance measurement using the quantitative balanced scorecard approach. Computers in Industry, 75, 127-139. Won Lee, C., Kwak, N. (2009). Strategic Enterprise Resource Planning in a Health-Care System Using a Multicriteria Decision-Making Model. Business Media, 10.